Our integrated solutions include:

• Change industry boundaries to redefine full potential.
• Quick diagnostic to identify immediate and longer-term opportunities.
• Transform the cost structure across the organization to obtain cost leadership and gain competitive advantage.
• Effectively manage all elements of complexity to unlock value and turbocharge the organization.
• Working back from the customer to deliver better outcomes with lower cost and higher quality.
• Achieve operational excellence at a company's most critical processes to deliver high quality service at a competitive cost.
• Acquire the right capabilities from the right source, and the right shore, at the right price.
• Create cash visibility and a disciplined capital allocation process.

Our process-specific solutions include:

• Make procurement a source of competitive advantage by finding quick cash and building procurement capabilities.
• Maximize the manufacturing footprint and shop floor operations.
• Deliver the promised customer experience at the right cost across service chains.
• Create lasting improvements in efficiency and effectiveness aligning process goals to business objective models.
• Maximize the research and development function to maximize the return on investment in research and development.

KLS’s holistic and data-driven approach allows clients to achieve leadership in their core business, leverage their core strength to grow into adjacent opportunities, and operate at superior levels of performance to drive industry leading results.

We start by analyzing what full potential means in pragmatic terms, or a whole business, a business group or a function. Our initial step is to perform a diagnostic and size the opportunity based on hard factual data. Our strategic and cross-functional approach helps clients unlock value beyond cost containment measures within a specific area of the organization. In fact, in our experience, addressing operating problems at the nodes, the points where business units, functions, geographies, and layers of management intersect and have to make and execute critical decisions, and creates between four and five times as much value as traditional approaches to down-sizing and functional excellence.

Once KLS have defined expanding, yet realistic targets with our clients, we work together to craft the most effective path to deliver the value. We follow a board room, to shop floor engagement model. We work with teams across all levels of the organization to ensure that our client companies capture the identified benefits, bank the savings, and build the internal capabilities to keep on improving performance long after our engagement ends. Our performance improvement work is at the heart of what we do as a firm, and is part of a continuum of tools for successful delivery of results. These also include customer strategy and marketing, mergers and acquisitions, organization and the latest I.T.

Our definition of success is coincides with that of our clients, and as part of our commitment we often tie our own fees to our clients success.